Contact

One email per kind of inquiry, sent to a person who actually reads it. No ticketing system, no contact form designed to filter you out, no chatbot. If you've found an error, sent us a tip, or want to discuss the work, the inboxes below land on a human.

Last updated 13 May 2026

How to Reach TechDefused

We value communication with our readers, sources, and the broader technology community. This page lists clear routing for different kinds of inquiry and tells you honestly what to expect when you reach out.

One email per kind of inquiry, sent to a person who actually reads it. No ticketing system, no contact form designed to filter you out, no chatbot. If you've found an error, sent us a tip, or want to discuss the work, the inboxes below land on a human.

Quick Reference

Editorial

General Editorial Inquiries

For questions about our coverage, editorial decisions, or how we work:

Email: editorial@newsdefused.com

Appropriate for:

  • Questions about our editorial approach
  • Coverage suggestions and feedback on a story
  • Policy clarifications
  • General journalism questions
  • Partnership or collaboration proposals (we may route these to the publisher inbox)

Response time: we aim to reply to substantive inquiries within two business days. This is best-effort, not a service-level guarantee.

Corrections

To report a factual error or request a correction:

Email: corrections@newsdefused.com

What to include:

  • A link to the article containing the error
  • A specific description of what's wrong
  • The correct information with a primary-source citation if available
  • Your contact details for follow-up

Response time: acknowledgment within 24 hours; investigation completed as quickly as verification allows — often same-day for straightforward errors.

See also: our full Corrections policy for the formal process, format standards, and the live corrections log.

Right of Reply

If TechDefused coverage mentions you, your company, or your organisation and you believe something is inaccurate or unfair:

Factual errors: corrections@newsdefused.com

General concerns: editorial@newsdefused.com

Response time: priority handling within 24 hours for active coverage subjects.

We welcome:

  • Corrections of factual errors
  • Additional context or perspective
  • Responses to critical coverage
  • Clarifications of complex technical situations

See also: our Editorial Standards on fairness and right of reply.

Tips and Sources

News Tips

We welcome tips about newsworthy developments in AI, software, hardware, semiconductors, and emerging tech:

Email: tips@newsdefused.com

Confidentiality: we protect confidential sources. See our Sources policy for how we handle source protection.

What makes a good tip:

  • Newsworthy developments not yet widely reported
  • Document-based evidence where possible — papers, internal communications, filings, advisories, benchmarks
  • A clear public-interest justification
  • Contact information for verification (confidential if you need it to be)

What to expect:

  • We review every tip but cannot reply to all of them
  • Promising tips usually receive follow-up within three to five business days
  • Confidentiality requests are honoured
  • No guarantee of coverage, even for legitimate tips

PR and Press Releases

If you're reaching out as a company representative or PR professional:

Email: tips@newsdefused.com

Effective pitches:

  • Genuinely newsworthy developments with industry relevance
  • Exclusive or embargoed information where appropriate
  • Access to engineers, researchers, or technical leadership — not just spokespeople
  • Supporting documentation, data, and benchmarks where claims need verifying
  • Respect for our editorial independence

Important notes:

  • We maintain editorial independence
  • No guarantee of coverage
  • We may use submitted information but make independent coverage decisions
  • We don't accept off-the-record commercial pitches dressed up as feedback

Privacy and Data

For privacy questions, data requests, or anything related to how the site handles information:

Email: privacy@newsdefused.com

Response time: we aim to reply to legitimate privacy inquiries within one week.

See also: our Privacy Policy — short version is we don't collect your personal information, which makes most privacy requests moot before they start.

Publisher and Business

Publisher Inquiries

For business partnerships, content licensing, syndication, or anything that needs publisher-level input:

Email: publisher@newsdefused.com

Appropriate for:

  • Content licensing discussions
  • Syndication inquiries
  • Business partnerships and commercial collaborations
  • Industry event partnerships
  • Escalated editorial matters where leadership input is needed
  • Media inquiries about TechDefused as a publication

Advertising

For advertising inquiries:

Email: publisher@newsdefused.com

How we handle advertising:

  • Strict separation between advertising and editorial
  • Transparent labelling of all advertising and sponsored content
  • Advertisers have no influence over coverage, ever

Direct Contact

To reach Jamie Ashcroft (founder, publisher) directly:

Email: jamie@newsdefused.com

Direct email is appropriate for serious editorial concerns, executive-level partnership discussions, or escalated issues that haven't been resolved through the routed inboxes above. For routine matters, please use the relevant inbox — it routes faster.

What You Can Expect

When you contact TechDefused:

Professional response:

  • Respectful, substantive engagement
  • Thoughtful consideration of your inquiry
  • A clear explanation of our decisions
  • Follow-through on commitments

Timely communication (best effort):

  • Corrections: 24-hour acknowledgment
  • Editorial inquiries: two business days
  • Privacy inquiries: one week
  • General feedback: best-effort response

These are best-effort response times, not service-level commitments. A small team runs this publication; we read everything and reply to what we can.

Transparency:

  • Clear explanation of our processes
  • Honest about what we can and cannot do
  • No false commitments or misleading responses

What We Can't Help With

To save everyone time, we can't:

  • Guarantee coverage of pitches or tips
  • Provide advance notice of coverage
  • Discuss confidential editorial decisions
  • Share information about other sources
  • Remove fairly reported coverage on request
  • Provide legal advice about privacy, defamation, or related law
  • Provide technical support for browser settings, ad-blockers, or third-party services

If you ask for something we can't do, we'll say so directly rather than ignore the message or pretend to consider it.

Complaints and Escalation

If you're unhappy with a response from TechDefused:

  1. Step 1: Reply to the original contact and explain your concern.
  2. Step 2: Request escalation to editorial leadership if needed.
  3. Step 3: Contact publisher@newsdefused.com for publisher-level review.

We commit to:

  • Taking complaints seriously
  • Fair consideration of all concerns
  • Transparent explanation of decisions
  • Continuous improvement based on feedback

How We Engage

When communicating with TechDefused:

We value:

  • Respectful, professional tone
  • Specific, clear inquiries
  • Good-faith engagement
  • Factual accuracy in communications
  • Reasonable expectations on response time and scope

We won't engage with:

  • Harassment or abusive communication
  • Threats or intimidation
  • Sustained bad-faith argument
  • Spam or repetitive contact
  • Unreasonable demands or attempts to relitigate fairly reported coverage

Anyone behaving in those ways will stop receiving replies. That isn't a moderation policy; it's a use of finite time.

Social Media

Email is our preferred contact method. For formal inquiries, corrections, or sensitive matters, please use email rather than social — it ensures proper handling and a written record.

A Final Note

TechDefused exists to deliver accurate, timely technology coverage across AI, software, hardware, semiconductors, and emerging tech. Your feedback, corrections, tips, and questions help us do that. We take communication seriously and appreciate your engagement.

For quick reference, the most-used addresses again:

Thanks for reading.